Methods

Facts:

Lifecycle stage: User research

See also: Diary study

Contributors: Chauncey Wilson, Nigel Bevan

Version: 12/2009

Cultural Probe

Cultural probes are sets of simple artifacts (such as maps, postcards, cameras, or diaries) that are given to users for them to record specific events, feelings or interactions in their usual environment, in order to get to know them and their culture better. Cultural probes are used to uncover aspects of culture and human interaction like emotions, values, connections, and trust.

 

Read More About It

Boehner, K., Vertesi, J., Sengers, P., and Dourish, P. (2007). How HCI interprets the probes. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (San Jose, California, USA, April 28 - May 03, 2007). CHI '07. ACM, New York, NY, 1077-1086.
This article traces the user of cultural probes and highlights the analysis and interpretation challenges and issues posed by this method.

Gaffney, G. (2006). What is a Cultural Probe?.
Gerry Gaffney provides a concise description of the cultural probe method.

Gaver, B., Dunne, T., and Pacenti, E. (1999). Design: Cultural probes. Interactions 6, 1 (Jan. 1999), 21-29.
This article provides examples of different types of cultural probes.