Collecting and analyzing detailed information about the intended users, their tasks, and the technical and environmental constraints. The data for a context of use analysis can be gathered using interviews, workshops, surveys, site visits, artifact analysis, focus groups, observational studies, and contextual inquiry.
The main goals are:
The context of use analysis involves collecting and analyzing detailed information about:
This information about context of use is an essential input to the problem definition, product goals, requirements, conceptual design, detailed design, and the planning of other usability methods. Information about the context of use of a product are generally collected early in the product life cycle and then refined as additional data are gathered from usability studies.